Unwanted items must be returned unopened within 14 days of receipt. A restocking fee may be charged on certain items. We will charge for the initial delivery of a returned item, unless the order is of sufficient size as to not incur any cost to the company. This is at the company's discretion. We will only charge you if we are incurring costs.

All items received damaged must be reported to the company within 24 hours of receipt.

Orders cancelled before despatch may incur a cancellation and/or restocking fee. Again, we will only charge you if we are incurring costs. Bespoke items cannot be refunded after manufacturing begins.